Pulse Secure ICE license option provides a quick resolution when the unexpected happens, delivering the ability to handle extreme peak demands and to support continued business operations. ICE (In Case of Emergency) enables a company to maintain productivity, sustain partnerships and deliver continued services to customers, even when disaster strikes. ICE enables federal departments and agencies, state and local governments to meet compliance objectives for ensuring continuity of operations in the event of a disaster or pandemic event.
With the full ICE option, for example, with a Pulse Secure PSA5000 licensed for 100 concurrent users you can add the PSA ICE license. When applied and enabled, ICE license will allow you to support up to 2,500 concurrent users on that device for up to 8 weeks. In this example, 2,500 users is the maximum user count supported on the PSA5000.
In an emergency situation it may be necessary to increase the number of available licenses installed on the device to allow a large number of users to connect simultaneously for several days or weeks at a time. An ICE (In Case of Emergency) license is a Pulse Connect Secure license that can be activated on a device to increase the licenses to match the number of maximum connections that the hardware supports + 10%. This allows customers to provide an immediate response to a sudden demand of concurrent users for emergencies, such as:
An ICE license can remain enabled for 8 weeks at one time, or can be used in intervals. Once enabled, it can be disabled at any time prior to the 8 week expiration date and this will stop the timer. The timer will restart again once the license is re-enabled. The timer is calculated in 5 minute intervals. This allows the PCS admin to:
Yes. ICE licenses can be combined with permanent licenses or subscription licenses already installed on a device, without impacting the existing licenses in any way. A subscription license will continue to countdown its timer while an ICE license is enabled.
Pulse Secure Configuration Best Practices
User session security:
NOTE: PSA300 and PSA3000 support similar user counts. Choose the PSA3000 for rackmount environments, greater logging capacity and dedicated management port. Both units cost the same!