FaceTime
FaceTime solutions enable the safe and productive use of instant messaging, Web usage and Unified Communications platforms. FaceTime's award-winning products and solutions are used by more than 1000 customers – including nine of the 10 largest U.S. banks – for security, management and compliance of real-time communications.
FaceTime's Unified Security Gateway (USG) is a complete secure web gateway; combining content filtering, web application control and real time communications security along with malware protection.
Watch a demo on how FaceTime can help you secure the web and Unified Communications.
Unified Communications - ensure safe and productive use of UC platforms from Microsoft, IBM and others
IM Security - manage and secure all public and enterprise IM use
Compliance - log, archive and retrieve IM to meet regulatory and e-Discovery requirements
Web Filtering - monitor and control employee use of the web
Web 2.0 & Social Networking - implement granular controls for usage of Facebook, MySpace and Web 2.0 apps
Malware Prevention - stop spyware, rootkits, and worms at the gateway
P2P Control - block networks that consume bandwidth and create legal exposure
Skype Management - enforce usage policies by feature and version
A recent survey undertaken by FaceTime and New Diligence clearly illustrates the extent to which social networks are becoming embedded in the business environment. Over 93% of organizations have some level of social networking use on their network.
As the line between corporate networks and social networks blurs, so the issue of social networks and their applications - many of which involve online communications - becomes an issue for enterprise IT.
Social networking risks
All this openness and collaboration between social and business networks also means many more opportunities exist for business assets and intellectual property to leave the safety of the corporate environment, and many more opportunities for unauthorized and unethical entities to gain access to the corporate environment.
Left unsecured and unmanaged, this widespread use of social networking can:
- Create holes for information leakage, resulting in the loss of confidential information
- Expose organizations to legal liabilities and financial penalties from compliance breaches
- Compromise network security from malware spread through real-time channels
- Increase help desk calls and support costs
- Cause network bandwidth overload with file sharing
And then there are the additional productivity issues resulting from non-business-related use of social networks during the workday.
Social networking security challenge
USG enables organizations to set up custom policies across multiple communications modalities - from IM, peer to peer networks, social networking applications and web traffic. USG integrates with LDAP and Active Directory servers to provide simplified group policy setting. Granular controls include quota setting by employee, time and bandwidth - across all real time communications modalities - including instant messaging and social networking sites. Customizable reporting capabilities provide for detailed analysis on employee web browsing and application usage by time spent, data downloaded and instant messaging content transferred.
USG enables companies to safely let their employees use FaceBook, LinkedIn, MySpace, and other personal and professional social networking sites. With USG, enterprises can:
- Manage access to and use of applications within social networking sites like Facebook according to established acceptable use policies
- Lower the risks from inbound threats and outbound data leakage
- Meet employee needs without impacting productivity or security
- Maintain regulatory compliance through logging and archival
- Keep protection on track with dynamic updates of new social networking sites and applications hosted by those sites
- Benefit from a single point for enablement, access management, security and control for web and real-time channels
- Protect investment in security today by providing a platform on which future web-borne threat prevention can be built
With flexible deployment options, USG fits seamlessly into existing network topologies to offer the highest level of security with zero latency and a low total cost of ownership.
Regulatory Requirements
Government regulators are taking the issue of compliance more seriously then ever before, imposing harsh penalties on those that don't comply - from litigation and massive fines, to in some cases, imprisonment.
FaceTime offers a comprehensive suite of solutions that address the challenge of meeting instant messaging compliance regulations and the security and management of peer-to-peer and other real-time communications for a variety of industries. Our solutions enable businesses to secure application behavior on the network, manage user policy, and simultaneously comply with strict government regulations requirements while benefiting from the efficiencies of a real-time business.
Read about the myriad of state and federal regulations imposed by the SEC, NASD, NYSE, FDIC, FCC, FERC, HIPAA, MiFID and others and learn how FaceTime solutions help companies ensure compliance of IM in collaborative, highly-regulated environments.
FaceTime's Unified Security Gateway (USG) is a complete secure web gateway; combining content filtering, web application control and real time communications security along with malware protection.
Watch a demo on how FaceTime can help you secure the web and Unified Communications.
Unified Communications - ensure safe and productive use of UC platforms from Microsoft, IBM and others
IM Security - manage and secure all public and enterprise IM use
Compliance - log, archive and retrieve IM to meet regulatory and e-Discovery requirements
Web Filtering - monitor and control employee use of the web
Web 2.0 & Social Networking - implement granular controls for usage of Facebook, MySpace and Web 2.0 apps
Malware Prevention - stop spyware, rootkits, and worms at the gateway
P2P Control - block networks that consume bandwidth and create legal exposure
Skype Management - enforce usage policies by feature and version
A recent survey undertaken by FaceTime and New Diligence clearly illustrates the extent to which social networks are becoming embedded in the business environment. Over 93% of organizations have some level of social networking use on their network.
As the line between corporate networks and social networks blurs, so the issue of social networks and their applications - many of which involve online communications - becomes an issue for enterprise IT.
Social networking risks
All this openness and collaboration between social and business networks also means many more opportunities exist for business assets and intellectual property to leave the safety of the corporate environment, and many more opportunities for unauthorized and unethical entities to gain access to the corporate environment.
Left unsecured and unmanaged, this widespread use of social networking can:
- Create holes for information leakage, resulting in the loss of confidential information
- Expose organizations to legal liabilities and financial penalties from compliance breaches
- Compromise network security from malware spread through real-time channels
- Increase help desk calls and support costs
- Cause network bandwidth overload with file sharing
And then there are the additional productivity issues resulting from non-business-related use of social networks during the workday.
Social networking security challenge
USG enables organizations to set up custom policies across multiple communications modalities - from IM, peer to peer networks, social networking applications and web traffic. USG integrates with LDAP and Active Directory servers to provide simplified group policy setting. Granular controls include quota setting by employee, time and bandwidth - across all real time communications modalities - including instant messaging and social networking sites. Customizable reporting capabilities provide for detailed analysis on employee web browsing and application usage by time spent, data downloaded and instant messaging content transferred.
USG enables companies to safely let their employees use FaceBook, LinkedIn, MySpace, and other personal and professional social networking sites. With USG, enterprises can:
- Manage access to and use of applications within social networking sites like Facebook according to established acceptable use policies
- Lower the risks from inbound threats and outbound data leakage
- Meet employee needs without impacting productivity or security
- Maintain regulatory compliance through logging and archival
- Keep protection on track with dynamic updates of new social networking sites and applications hosted by those sites
- Benefit from a single point for enablement, access management, security and control for web and real-time channels
- Protect investment in security today by providing a platform on which future web-borne threat prevention can be built
With flexible deployment options, USG fits seamlessly into existing network topologies to offer the highest level of security with zero latency and a low total cost of ownership.
Regulatory Requirements
Government regulators are taking the issue of compliance more seriously then ever before, imposing harsh penalties on those that don't comply - from litigation and massive fines, to in some cases, imprisonment.
FaceTime offers a comprehensive suite of solutions that address the challenge of meeting instant messaging compliance regulations and the security and management of peer-to-peer and other real-time communications for a variety of industries. Our solutions enable businesses to secure application behavior on the network, manage user policy, and simultaneously comply with strict government regulations requirements while benefiting from the efficiencies of a real-time business.
Read about the myriad of state and federal regulations imposed by the SEC, NASD, NYSE, FDIC, FCC, FERC, HIPAA, MiFID and others and learn how FaceTime solutions help companies ensure compliance of IM in collaborative, highly-regulated environments.
| Industry | Regulator/ Regulation | Impact |
| All | US Federal Courts - Federal Civil Rules of Procedure #26-35 | Effective December 1, 2006, this legislation requires organizations to keep track of these and other electronic records and be able to produce "electronically stored information" as part of the e-discovery process. |
| Financial Services | Sarbanes Oxley (SOX)
NASD 2210, 3010/3110
SEC 17-a/34
SEC 204-2
NYSE 342, 372, 440 | IM defined as electronic communication "book and record," required to be logged, audited and archived. |
| Banking | Sarbanes Oxley (SOX) NASD 2210, 3010/3110 SB1386 in CA Gramm Leach Bliley Act (GLB) USA Patriot Act (USPA) FDIC | IM defined as electronic communication "book and record". GLB requires security of customer information. USPA requires record retention of suspicious communications associated with money transfer and laundering. FDIC provides guidance on security and management of IM. |
| Federal Government | Department of Defense (DOD) | DOD Directive 5015.2 sets standards for records retention, including IM. |
| Life Sciences/ Healthcare | Health Insurance Portability and Accountability Act (HIPAA) | HIPAA requires retention of patient records during clinical trials by med/pharma companies and privacy of patient records, including patient information shared over IM. |
| Energy | Federal Energy Regulatory Commission (FERC) | IM defined as electronic communication "book and record". FERC requires the logging and auditing of transaction-related information. |
| Telecom | Federal Communications Commission (FCC) | Extensive record keeping and storage requirements. Supervision and index of books and records required. |
| Investment Services (Europe) | Financial Services Authority (FSA) | Markets in Financial Instruments Directive (MiFID): IM is required to be recorded when orders are received over this electronic communication medium. Data must be stored for a three year period in a format readily accessibly by the FSA, and it must not be possible to alter or manipulate the records. |
