We strive to do our best, but ultimately it’s our customers that keep us in line. Below are some of our customer testimonials:
“Altaware provided solutions to our problems in a timely and professional manner.”
“In an industry loaded with VAR's and channel partners Altaware stands out from the crowd by taking the time to understand its customers and their actual needs.”
“Altaware rapidly became my vendor of choice for new technology choices. Their advice has always been spot on, even when the advice was that we didn't need a specific product. Their honesty, open communication, and customer service continue to redefine how a vendor should treat their customers.”
“Very happy with the relationship with Altaware.”
“Juniper SA2000 was the best appliance and customer experience we encountered. Very easy to use and very easy to understand.”
“Altaware helped us get introduced to SSL VPN, and helped us not just understand it, but with installation and training, and follow-up support, got us going so we brag about our new solution to others. The value is there!”
“I had a critical need for a very specific product in a very short time-frame and Altaware jumped through hoops to make it happen.”
“I have worked with Werner for nearly 20 years. His honesty in relating his capabilities and experience is the primary reason for our continued relationship. He and the other Altaware team members provide exceptional service. If they are missing expertise, they send me in the right direction. I plan to continue using their services for a long time.”
“Altaware has always been there to help us achieve our networking needs. Their customer service and technical capabilities are outstanding.”
“Werner has always been very helpful and knowledgeable. During configuration he was exceptional and you could see and feel his commitment to making sure we were comfortable managing our appliance. Thank you.”
“Werner, all I can say is that for me personally, I would not have been able to get the site network up and running without Mark's assistance. More recently with the assessment you did and your time to answer questions about and outside of that was a huge help. I know without a doubt that if I have a question or issue that I can pick up the phone, make a call and you will be there for us. I don't know what more I can say than that.”
“In all the years that I've worked with Altaware they have always been top notch from start to finish.”
“Altaware has been a solid partner, helping to figure out something we had never before done. They are committed and knowledgable.”
“Working with Altaware has been a pleasure. Almost immediate turn arounds on quotes, which is nice when planning current and upcoming projects. Altaware also takes the time to sit down and discuss your goals and are there to offer assistance every step of the way. I appreciate the fact that I am not bombarded with eager (starving?) sales calls trying to push and sell new features for things I have no interest / time / budget for. Altaware is there for our company, not out to make a quick buck. This builds meaningful relationships that will become stronger and grow over time. Something almost unheard of in this troubled economy.”
“Great find, Altaware is a relatively small specialized group that provides intimate, detailed service. Their team has many years of large organization experience to bring to the table. Highly recommended.”
“I have been working with Altaware for about 9 months and have enjoyed working with our account rep, Chris, very much during this time.”