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Why should I pick Altaware?
Altaware is based upon heavy practical industry
experience. We pick the solutions we want to
carry. We haven't forgotten that first and
foremost a VAR must be Value Added.
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What if I want to try it first?
The choices vary by manufacturer. Some of our
manufacturers offer try and buy programs,
others have a 30 day trial policy and in other
cases we carry our own demo inventory. Give us
a call to see what options are available.
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What payment choices do you offer?
We offer several methods. We take credit cards,
including VISA, MasterCard and American
Express. We have a credit process for those
customers wanting to purchase on terms. Credit
approval is based upon a credit form completion
and D&B check, along with trade references.
We also offer leases for customers interested
in leasing programs.
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What businesses do you serve?
We are already focused narrowly on securing,
accelerating and storing data, so we do not
ignore specific industry verticals. However,
due to our backgrounds, we are versed on
compliance concerns across various industries.
Our customers include a variety of
manufacturing, healthcare, education, state and
local government, clothing and entertainment
customers, to name a few.
In terms of customer sizes, we cater to SMB to
high-end Enterprise. Our technical engineers
have a deep background in large enterprises, so
we can tackle the big problems, but we also
know that there are plenty of SMBs that need
enterprise solutions that are much easier to
manage and deploy.
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How do I select a firewall?
Firewalls are sized based upon several
criteria:
- Start with the number of ports/interfaces
that you will need
- Look at your total throughput requirements,
make sure to include any additional internal
segments you might want
- Consider the total number of sessions you
might need, keep in mind that a single user can
easily generate 4-20 sessions
- Consider how many VPN tunnels you want to
support (include sites and users)
- Look at what other features you might want,
such as AV scanning, IDS capability, anti-spam
and web content filtering
- Consider if you want to cluster firewalls for
load or redundancy considerations
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Why should I buy a Juniper Networks contract?
The Juniper service contract covers not only
the hardware itself during the contract period,
but also provides 24x7 phone and web support
and includes firmware upgrades.
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Do you offer online purchasing?
Yes, we do have an online store. Please contact
us for additional information.
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How do I get support outside the USA?
At Altaware, Inc., we sell support contracts
based upon the destination country. This
provides you with local support. Sure, it takes
extra effort on our part, but it covers you and
makes your life easer.
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Can you determine if we're secure?
Yes, we offer a wide array of services designed
to determine your current security posture and
improve upon what you already have. For those
operating under various regulatory concerns, we
can help assess against various compliance
requirements.
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Can I just get Professional Services from you?
Of course! We are here to help. Most of our
customers use it to choose and implement
networking and security solutions, but we also
offer extensive troubleshooting services.
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How does Juniper support EOL (End of Life)
products and where can I found out more?
